Irish firms and agencies roll out Gemini Enterprise agents, Google Cloud says

01 What happened

Google Cloud has published customer stories from Ireland describing how Ryanair, Smyths Toys, IMPT and the Irish Revenue Commissioners use Gemini Enterprise and agentic AI, while Virgin Media Ireland is moving AI into production. All figures come from Google Cloud's post and have not been independently verified.

02 Key details

• According to Google Cloud's post, Ryanair is deploying Gemini Enterprise and Google Workspace for some 35,000 employees.
• Google Cloud says Smyths Toys' AI agent Codie has resolved more than 60% of its web inquiries and reduced holiday email backlogs.
• The Irish Revenue Commissioners are working with Google Cloud to move from legacy on-premise systems to a unified AI-lakehouse. Gemini Enterprise powers agentic data analysis under strict data sovereignty controls.
• Per Google Cloud, IMPT handles about 400 daily customer chats with a six-second median response time. The post also says Virgin Media Ireland's team now deploys workloads three times faster and is rolling out multiple AI agents.

03 Why it matters

For enterprise and public-sector teams, these cases show how Gemini Enterprise agents are being used in day-to-day operations. The figures come from the vendor and its customers, so they should be treated as claims to test against your own requirements before planning.

04 Who it matters to

Heads of IT departments, customer service leaders and digital teams of government agencies.